Hello, after last update (9.0) I have a problem.
In the Events view every time I move an event updating it, the description disappear. That happens only if I edit an event, but the description is lost on the monitor and on the printed paper.
Please can you fix this?
2 attached images with an explanation of the problem
description lost on events view
description lost on events view
- Attachments
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- vm.zip
- (42.16 KiB) Downloaded 192 times
- VueSoft
- Dan Chartrand
- Posts: 3893
- Joined: Sat Aug 23, 2008 12:39 am
- Location: St. Louis, Missouri, USA
- Contact:
Re: description lost on events view
Hi bsaett, I apologize for the problem. I've tried to duplicate it, but I'm not seeing this happen. Maybe there's something different in your description text that is triggering this behavior.
Can you open the event, click the "Plain text" tab at the bottom of the Description editor, and copy/paste that text in an email to me? I'll try get the same behavior. If I'm able to duplicate a problem, then it's much easier to determine how to fix it.
Can you open the event, click the "Plain text" tab at the bottom of the Description editor, and copy/paste that text in an email to me? I'll try get the same behavior. If I'm able to duplicate a problem, then it's much easier to determine how to fix it.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
VueSoft LLC | St. Louis, Missouri, USA
Re: description lost on events view
Hello Dan,
thanks for fast reply. The problem happens to all the events edited after the upgrade. In the plain text view there is only the paragraph tag. I have tried to change fonts, colors, the problem remains.
Anyway I have attached a .txt file with the plain text of all the events where the problem occurs.
thanks for fast reply. The problem happens to all the events edited after the upgrade. In the plain text view there is only the paragraph tag. I have tried to change fonts, colors, the problem remains.
Anyway I have attached a .txt file with the plain text of all the events where the problem occurs.
- Attachments
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- vm_plain_bsaett.txt
- (229 Bytes) Downloaded 190 times
Re: description lost on events view
Hello,
today I noticed something. I do not know if it matters.
However, I edited an event and I noticed that the events that no longer display description have all the tag paragraph 'p', while the events not properly displayed don't have the tag 'p' (though they have tag 's p a n').
I do not know if it is useful to fix VM. However if I delete the paragraph tag the description of the event is displayed again.
today I noticed something. I do not know if it matters.
However, I edited an event and I noticed that the events that no longer display description have all the tag paragraph 'p', while the events not properly displayed don't have the tag 'p' (though they have tag 's p a n').
I do not know if it is useful to fix VM. However if I delete the paragraph tag the description of the event is displayed again.
- VueSoft
- Dan Chartrand
- Posts: 3893
- Joined: Sat Aug 23, 2008 12:39 am
- Location: St. Louis, Missouri, USA
- Contact:
Re: description lost on events view
Hi bsaett, thanks for the information. The <p> tag is HTML code for the start of a new paragraph, which usually involves some white space before the top of the paragraph. I believe the white space (and only the white space) is what you're seeing in the Event List. A correction has been made for the next version.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA
VueSoft LLC | St. Louis, Missouri, USA
Re: description lost on events view
Thanks, I'll wait for the fix. 
