Print Problem with 8.4.1

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dhhall11
Posts: 7
Joined: Thu Mar 17, 2011 10:02 pm

Print Problem with 8.4.1

Post by dhhall11 » Fri Oct 14, 2011 4:00 pm

Just updated to 8.4.1 and my Brother printer only prints a horizontal line at top when trying to print VueMinder calendar.

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VueSoft
Dan Chartrand
Posts: 3877
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
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Re: Print Problem with 8.4.1

Post by VueSoft » Sat Oct 15, 2011 7:43 am

Hi dhhall11, this sounds like it might be a driver problem. The first thing to try would be a reboot of Windows. Also cycle the power on your printer.

If that doesn't fix it, then look for an updated driver for your printer. If you're in the United States, you can find your driver here:
http://www.brother-usa.com/downloads/#.Tpl_Sd5yLSt

If installing the latest driver doesn't fix it, and if the previous version of VueMinder was printing correctly, then it could be a VueMinder installation problem. Uninstall VueMinder using the Control Panel (note: uninstalling won't remove any data or license). After uninstalling, download and reinstall the latest version of VueMinder by using the link below:
http://www.vueminder.com/index.php?page=download

Please let me know if that doesn't fix it. Also include your version of Windows and printer model number.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

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