pro will not download

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radar
Posts: 1
Joined: Thu Apr 14, 2011 10:06 am

pro will not download

Post by radar » Thu Apr 14, 2011 10:09 am

Just ordered Pro version online, currently have the Lite. Pro will not download - nothing is open besides internet explorer. Now what? I get a error message saying windows cannot download. HELP!!

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VueSoft
Dan Chartrand
Posts: 3874
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
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Re: pro will not download

Post by VueSoft » Thu Apr 14, 2011 4:26 pm

Hi radar, welcome to the forums and thank you for your purchase. I apologize for the problem you’re having with the download link. Are you using Internet Explorer? Sometimes the browser security settings will not allow executable files to be downloaded.

Try opening the download link in a different web browser, such as Firefox, Opera, or Chrome. You can do this by copying the link and then pasting it into the address bar. My guess is that it will download properly in a different web browser.

I hope that helps. Please let me know if you’re still unable to download.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

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