Outlook 365 No Valid XML

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cbrandt
Posts: 4
Joined: Wed Feb 08, 2017 3:34 pm

Outlook 365 No Valid XML

Post by cbrandt » Wed Apr 04, 2018 7:23 am

I'm having the same problem as this thread:

http://www.vueminder.com/forums/phpbb3/ ... f=5&t=1601

However, following those instructions doesn't solve. I can successfully enter my office 365 log in, and the calendar folders show up to view, but when I click on any of them I get the no valid XML message.

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VueSoft
Dan Chartrand
Posts: 3851
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
Contact:

Re: Outlook 365 No Valid XML

Post by VueSoft » Wed Apr 04, 2018 11:16 pm

Hi cbrandt, are you sure you're connecting to an Exchange Online account? If you're trying to connect to the free Outlook.com, it won't work, since that's not Exchange.
https://products.office.com/en-us/excha ... nge-online

If you're certain you have an Exchange Online mailbox, could you send a screenshot of what you've entered on the "Connect to Microsoft Exchange" window to support@vueminder.com, so I can assist further?
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

cbrandt
Posts: 4
Joined: Wed Feb 08, 2017 3:34 pm

Re: Outlook 365 No Valid XML

Post by cbrandt » Thu Apr 05, 2018 9:31 am

Here's the whole process and where I've had trouble.
vueminder365 login.PNG
vueminder365 login.PNG (25.48 KiB) Viewed 4634 times
I attempt to login following the instructions from the other post. I then receive this error:
vueminder365 login 2.PNG
vueminder365 login 2.PNG (18.13 KiB) Viewed 4634 times
I then attempted to fill out the details like this:
vueminder365 login 3.PNG
vueminder365 login 3.PNG (43.54 KiB) Viewed 4634 times
Which successfully loads the account, but when I attempt to open any of the folders there, I get "Error: The response received from the service didn't contain valid XML." and the folder disappears from the list.

User avatar
VueSoft
Dan Chartrand
Posts: 3851
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
Contact:

Re: Outlook 365 No Valid XML

Post by VueSoft » Thu Apr 05, 2018 10:48 pm

Exchange Online supports auto-discovery, so you shouldn’t need to manually enter the URL if you are actually using an Exchange Online mailbox and not Outlook.com (they are not the same thing). In any case, the correct URL for Exchange Online is below. Please enter this in the URL field.
https://outlook.office365.com/EWS/Exchange.asmx

I hope that helps. Please let me know if you have any other questions.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

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