VueMinder Ultimate Syncing Issues

Need help with VueMinder Pro or Ultimate? Ask your questions here.
Rob Tracy
Posts: 2
Joined: Fri Sep 08, 2017 11:43 am

VueMinder Ultimate Syncing Issues

Post by Rob Tracy » Tue Jan 23, 2018 5:09 pm

I'm running a dedicated MySQL server with about 7 users and 20 shared calendars.

Every once in a while a user will get out of sync, or crash with a MySQL error. The user will restart his computer and VueMinder will time warp back eight or so hours. When the computer re-syncs with the server it duplicates events, changes colors and priorities. It essentially ruins all of the shared calendars. I can't figure out how to stop this.

User avatar
VueSoft
Dan Chartrand
Posts: 3851
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
Contact:

Re: VueMinder Ultimate Syncing Issues

Post by VueSoft » Tue Jan 23, 2018 6:10 pm

Hi Rob, the next time the MySQL error occurs, could you send the details to support@vueminder.com? I'll need to understand what error you're seeing before I can determine an appropriate correction. Also, does this happen on all your computers, or just one computer in particular?
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

Rob Tracy
Posts: 2
Joined: Fri Sep 08, 2017 11:43 am

Re: VueMinder Ultimate Syncing Issues

Post by Rob Tracy » Tue Jan 23, 2018 6:27 pm

This happens to at least two that I've been using. I'll document the error the next time it happens to me.

Sometimes, even dragging an event to another day causes other events in different calendars to turn white with black text.

Post Reply