Deleting contact in Gmail doesn't delete in VM Pro

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larryw
Posts: 45
Joined: Sun Oct 23, 2016 10:37 am

Deleting contact in Gmail doesn't delete in VM Pro

Post by larryw » Thu May 11, 2017 3:10 pm

I have several contacts I deleted in Gmail but they aren't being deleted in VM Pro 2017.10. Bug or something else?

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Dan Chartrand
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Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
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Re: Deleting contact in Gmail doesn't delete in VM Pro

Post by VueSoft » Thu May 11, 2017 5:32 pm

Hi larryw, can you clarify which version you're using? There is no version 2017.10 (yet). Did you mean 2016.10, or 2017.01?

If you're using version 2017.01, click the "Share -> Google Contact Sync" menu option. I'm guessing the "Sync contact deletions" box is unchecked. Try checking that box. Note, this won't cause previously deleted contacts to be deleted in VueMinder, but it any future deletions should sync.

If you're using version 2016.10, the "Sync contact deletions" option won't be available. You can update to the latest version using the "Help -> Check for Updates" menu command.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

larryw
Posts: 45
Joined: Sun Oct 23, 2016 10:37 am

Re: Deleting contact in Gmail doesn't delete in VM Pro

Post by larryw » Thu May 11, 2017 6:24 pm

That should be 2017.01 and you're right the box wasn't checked. I've done so and now everything is OK.

Thanks.

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