invalid date and/or time error when I try to add an event

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still life
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invalid date and/or time error when I try to add an event

Post by still life » Sat Dec 12, 2009 1:25 pm

every time I try to create a new event I get an error "invalid date and/or time..." and I can't create an event!!

I'm using the latest version whit Window Seven

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Re: invalid date and/or time error when I try to add an event

Post by VueSoft » Sat Dec 12, 2009 2:00 pm

Version 6.0.1 was just released earlier today, and should have corrected this. Could you go to the Help menu and select 'Check for Updates?'. It should say you're using 6.0.1 (not 6.0.0).

If you are using 6.0.1 but still seeing this problem, please let me know. I'd also need to know which region/language Windows is using (from the Control Panel), and whether you're typing in the event times or selecting them from the drop-down list. Also, do you get this error when creating an all-day event?

It's possible this is still a problem in 6.0.1, although I thought the most recent changes would have corrected it.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

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Re: invalid date and/or time error when I try to add an event

Post by still life » Sat Dec 12, 2009 3:31 pm

Thank you for the support.

I'm using the 6.0.1 version with windows 7 in italian but I also installed the english language that now I'm using

the error box came in both cases when I use dropdown box or when I typing.

Another problem is that if I type in the hour field all the buttons (OK,.... ) don't function and I must close the "new event" window with the X

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Re: invalid date and/or time error when I try to add an event

Post by VueSoft » Sat Dec 12, 2009 5:13 pm

I've done some more research and I believe there may be an intermittent bug (which only affects certain countries) in some 3rd party software VueMinder Calendar is using for date entry. I'm working on a beta that I hope will solve the problem. I'll let you know when it's available. I expect it will be within the next 6 hours.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

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Re: invalid date and/or time error when I try to add an event

Post by VueSoft » Sat Dec 12, 2009 11:31 pm

I've created beta versions for Pro and Lite, since I'm not sure which one you're using. Could you try installing either of these, and let me know if it solves the problem?
Pro: http://www.vueminder.com/download/VueMi ... _BETA1.exe
Lite: http://www.vueminder.com/download/VueMi ... _BETA1.exe

Before installing, please first ensure the program isn't running by right-clicking the task tray icon and selecting 'Exit'. I'd appreciate if you could let me know if this solves the problem you're seeing, since it's not a problem I've been able to replicate.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

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Re: invalid date and/or time error when I try to add an event

Post by still life » Sun Dec 13, 2009 4:22 am

I'm using the lite version and the problem remains also with the beta version.

Thanks a lot

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Re: invalid date and/or time error when I try to add an event

Post by VueSoft » Sun Dec 13, 2009 2:46 pm

Thanks for trying the beta. It appears the workarounds I've added haven't solved the problem. I'm not sure what else could be causing it.

I'll email you a test version, which will output a more descriptive error message when the parsing fails. Hopefully this error message will include enough information to help me identify what might be causing the problem, because I've run out of ideas. Please check your email, and let me know what the error message says.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

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Re: invalid date and/or time error when I try to add an event

Post by still life » Sun Dec 13, 2009 4:24 pm

Image

The alert box says "An error occurred parsing the specified time.The time string was 8.00. A valid format would be 0.00"

I got this message when I double click on a date for create a new event and I see multiple allerts in this order:

first: "....the time string was 8.00..." then I clic OK
second: "...the time string was 8.00..." then I clic OK
third:"...the time string was 9.00..." then I clic OK
fourth: "....the time string was 8.00..." then I clic OK
fifth: "....the time string was 8.00..." then I clic OK
sixth: "....the time string was 9.00..." then I clic OK

At this point I can see the "Event - New Event" window and I receive the same errors if I try to change date or time or if i try to confirm the creation of the new event but only the FIRST and THIRD followed, of course, by the classic error "an invalid date and/or time...."

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Re: invalid date and/or time error when I try to add an event

Post by VueSoft » Sun Dec 13, 2009 4:35 pm

Thanks for the information. This gives me some ideas on alternative methods I can use to parse the date/time. I'll let you know when a new version is available (probably within a day). Thanks for your patience as I work on correcting the problem.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

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Re: invalid date and/or time error when I try to add an event

Post by VueSoft » Mon Dec 14, 2009 9:18 pm

The new beta is linked below. Could you please try this version and let me know if it fixes the problem?
http://www.vueminder.com/download/VueMi ... _BETA3.exe
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

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