Ultimate USB can't install 11.3.0 update

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rekees
Posts: 12
Joined: Tue Feb 04, 2014 7:40 pm

Ultimate USB can't install 11.3.0 update

Post by rekees » Fri Oct 23, 2015 4:32 pm

Can't update from Ultimate USB 11.2.9 to 11.3.0. After downloading 11.3.0, get message "Vueminder will now be closed and updated. Click OK to continue". When I click OK another message appears saying "Unable to Update, Vueminder is currently running and can't be updated ...". Apparently Vueminder fails to close itself before attempting the update? I've re-downloaded 7 times on 3 different days with same results every time.

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VueSoft
Dan Chartrand
Posts: 3874
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
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Re: Ultimate USB can't install 11.3.0 update

Post by VueSoft » Fri Oct 23, 2015 8:10 pm

Hi Rekees, I apologize for the problem. You can update manually by following these steps:

1. Right-click the VueMinder icon in the system tray and select “Exit”.

2. Download and run the update utility:
http://www.vueminder.com/download/VueMi ... ateUSB.exe

3. Select the folder where the VueMinder Ultimate USB version is located. If the utility says the USB version can’t be found, try opening one of the subfolders.

4. After selecting the proper folder, click the Update button.

Please let me know if that doesn't work either or if you have any other questions.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

rekees
Posts: 12
Joined: Tue Feb 04, 2014 7:40 pm

Re: Ultimate USB can't install 11.3.0 update

Post by rekees » Sat Oct 24, 2015 3:29 pm

Okay Dan, doing it manually solved the problem. Thanks for your help.

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