Not Posting text messages.

Need help with VueMinder Pro or Ultimate? Ask your questions here.
Terry McCarty
Posts: 18
Joined: Wed Jan 29, 2014 5:12 pm

Not Posting text messages.

Post by Terry McCarty » Mon May 04, 2015 8:03 pm

I used to be able to post text message reminders to my phone throughout the day. I cannot do it anymore. A couple things have changed since I was posting these reminders. The biggest change happened with our internet provider. I used to have a jet pack and was subscribed through verizon wireless. I currently have internet provided by wire through verizon. It is a DSL line.
Knowing all of this everytime it tries to send a text message it errors out with the following error: "An error occurred while attempting to send a text message reminder for a certain event. The SMTP server requires a secure connection or the client was not authenticated. The server response was 5.5.1 Authentication required." Does ths message tell yo how I could get this working again?
Please provide any help with this situation that you can. Thank you for your help.

Terry McCarty

User avatar
VueSoft
Dan Chartrand
Posts: 3877
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
Contact:

Re: Not Posting text messages.

Post by VueSoft » Mon May 04, 2015 11:13 pm

Hi Terry, have you double-checked the Email Settings (accessed via the Options menu) in VueMinder? It sounds like maybe your SMTP server or username/password have changed. If you still can't get it to work, please take a screenshot of the Email Settings and send it to support@vueminder.com.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

Post Reply