Corrupt data file

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brianvic
Posts: 26
Joined: Sun Aug 28, 2011 4:13 pm

Corrupt data file

Post by brianvic » Mon Apr 06, 2015 5:56 am

Hi Dan

I'm afraid my VueMinder data file has corrupted again. Can you help me out?

I can return to a backup taken this morning which still shows all of my entries etc, but as soon as I try to amend or add a task either everything disappears or all of the Events suddenly become Tasks, or some of the events become children of tasks.

I use the software's ability to link contacts, events and tasks all the time. It is an invaluable feature, but I'm concerned that this has happened before. Could it be something I'm doing wrong or a problem with my PC?

I can send you a copy of my last backup for repair.

Thanks for your help.

Cheers!

Brian

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VueSoft
Dan Chartrand
Posts: 3975
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
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Re: Corrupt data file

Post by VueSoft » Mon Apr 06, 2015 4:30 pm

Hi Brian, have you tried uninstalling (via the Control Panel) and reinstalling? Maybe that will fix the problem. Also, please send a copy of your backup file to support@vueminder.com if you'd like me to repair the data.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

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