new events are deleted out of the blue

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walk
Posts: 2
Joined: Thu Oct 31, 2013 6:01 am

new events are deleted out of the blue

Post by walk » Thu Oct 31, 2013 6:11 am

Hi, we are running ultimate an 5 pcs through an internet ftp server. New events are deleted after about 5 minutes out of the blue and can´t be found on any of the pcs.
All pcs are set for automatic upload after a new event and download every 5 minutes.

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VueSoft
Dan Chartrand
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Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
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Re: new events are deleted out of the blue

Post by VueSoft » Thu Oct 31, 2013 10:12 pm

Hi walk, the problem you’re seeing is most likely due to an inaccurate system clock on one or more of your computers. Please check whether you can ping the time server specified in the Calendar Options of VueMinder. The time server is used to ensure events/tasks are properly time-stamped.

If the time server can’t be reached, VueMinder will use your local system time. If the local system time is not within a couple seconds of the system time on your other computers that are also publishing/subscribing, then some weird things can happen. Try picking a different time server from the drop-down “Internet time server” list in the Calendar Options, until you find one that you can successfully ping.

Also, try syncing Windows with a time server, to ensure the clock is correct in case VueMinder encounters problems getting the correct time.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

walk
Posts: 2
Joined: Thu Oct 31, 2013 6:01 am

Re: new events are deleted out of the blue

Post by walk » Fri Nov 01, 2013 8:12 am

Thanks Dan. Sounds very logical. Did ping the preinstalled time server. Did not work. Used a different time server and ping worked fine. I am using the same time server now an all PCs for the calender and windows. Changed time syncronisation for windows in the registry from weekly to daily.

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