Recurring Events Keep Duplicating

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mitchers
Posts: 1
Joined: Tue Feb 05, 2013 10:19 am

Recurring Events Keep Duplicating

Post by mitchers » Tue Feb 05, 2013 10:25 am

We currently share and use VueMinder (Version 10.1.4) calendars on three different office computers. We don't use Google calendars.

We are having an ongoing problem with recurring events often duplicating multiple times on one or two of the computers--sometimes all three.

Anyone have any ideas what might be causing this?

Thanks for any assistance you can give.

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VueSoft
Dan Chartrand
Posts: 3851
Joined: Sat Aug 23, 2008 12:39 am
Location: St. Louis, Missouri, USA
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Re: Recurring Events Keep Duplicating

Post by VueSoft » Tue Feb 05, 2013 7:16 pm

Hi mitchers, welcome to the forums. Please try this:
  • Verify each computer is using the same version of VueMinder (10.1.4).
  • Make sure the computer clocks are in sync. The easiest way to do this is by syncing with the same internet time server.
  • In the Sharing Options, click the "Cleanup Database" button.
If none of that fixes the problem, please try the following. I’m assuming all your data is available (and correct) on Computer A.

1. On Computer A, use the “Export Events” command on the File menu to export your calendar(s) to ICS file(s). If you use tasks, notes, or contacts, export that data as well.

2. Exit VueMinder on all computers, using the “Exit” command on the task tray icon’s right-click menu.

3. Run the ResetData utility (linked below) to reset the data on all computers.
http://www.vueminder.com/download/ResetData.zip

4. Run VueMinder Server setup again. This will clear the database. You don’t need to uninstall/resinstall VueMinder Server. Just run the setup executable again.

5. Restart VueMinder on Computer A. Import your previous data.

6. Re-enable sharing of calendar(s) on Computer A. Wait about 30 seconds.

7. On Computers B and C, use the “Add Shared Calendar” command on the File menu.

Please let me know if that doesn't fix the problem or if you have any other questions.
Dan Chartrand, Founder
VueSoft LLC | St. Louis, Missouri, USA

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